Living with high prices in Virginia’s 1st Congressional District : NPR

A mural off Tappahannock's main road, in the courtyard next to the Java Jacks Cafe

A mural off Tappahannock’s main road, in the courtyard next to the Java Jacks Cafe

Melissa Gray/NPR


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Melissa Gray/NPR

A display of t-shirts at Java Jacks Cafe in Tappahnnock, Virginia

A display of t-shirts at Java Jacks Cafe in Tappahannock, Virginia

Melissa Gray/NPR


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Melissa Gray/NPR

At Java Jacks in the riverside town of Tappahannock, Va., the sausage is savory, the beignet-like jacks are sugar-dusted and you have your choice of t-shirts. You can get a brightly-colored one with an image of the cafe and its slogan, “Come in, We’re Awesome,” or you can go for something darkly funny that says “Coffee Makes Me Feel Less Murdery.”

“We started by selling just the t-shirts of the building. And then we’d gotten a couple of the sarcastic shirts for the staff and the customers were trying to buy them off of our backs,” owner Jeans Owens laughs from behind the coffee bar. Java Jacks started in 2006, in what was once someone’s little one-story home on the main road through town. The atmosphere is cozy and friendly, with pictures of smiling customers and staff taped to door frames and to the wall.

Snapshots of happy staff and customers decorate the walls and doors of Java Jacks

Snapshots of happy staff and customers decorate the walls and doors of Java Jacks

Melissa Gray/NPR


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Melissa Gray/NPR

Owens and her husband took over the business about eight years ago. “What we were interested in was being our own bosses,” she says, “and something that could set us up a little better for retirement.”

But their first years running the cafe have included the pandemic and inflation: lots of expensive bumps for small business owners.

“Our coffee prices went sky high,” she says. They’re up over 30% since 2022. The cost of beef is up, so is the cost of sausage and paper products for takeout orders: “To-go boxes. You know there was a time we were paying 12 cents for those,” Owens says. Now, it’s nearly 30 cents. And to-go cups? “The cup, the lid, the straw used to cost us all together maybe 3 cents.” She says it’s now more than 20 cents.

The cafe’s electricity bill has also recently jumped. “Normally, I’m paying $450, $500 a month,” she says. “I’m paying over $1000 now.”

Owens says Java Jacks has a loyal customer base and she’s been committed to doing whatever she can to keep menu prices affordable, including keeping some meals at $10. She says she now goes to Walmart early in the morning to get milk and juice rather than purchase them from a supplier. She goes to a local grocery store for fresh fruit. She also regularly checks prices between three suppliers and switches between them, depending on which one has the lowest costs.

It’s not just Owens’ habits that have changed, it’s her customers’: she’s noticed more senior citizens sharing orders. “We had like maybe one or two when we bought [Java Jacks], but now we’ll have multiple tickets a day that are split.” Some customers are adjusting how they tip her staff, too. “They tend to be tipped very well just because we’re a small atmosphere,” Owens says. But when the price of gas shot up, the tips got smaller. “When [gas] came back down, we started seeing that trend change,” she says.

From behind the coffee bar, cafe owner Jeans Owens shows NPR's Ayesha Rascoe the Java Jacks menu

From behind the coffee bar, cafe owner Jeans Owens shows NPR’s Ayesha Rascoe the Java Jacks menu

Melissa Gray/NPR


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Melissa Gray/NPR

Owens feels she’s handling the increase in costs as best she can, though she is having to increase menu prices. But the biggest stressor for her right now is finding and keeping staff, a situation that’s also rooted in affordability. Owens has another coffee spot across the river in Warsaw. She’s been short-staffed between both locations for months at a time. Rents have increased in this rural area, where the median income is around $50,000 a year. She says she’s had to help employees find places to live and she’s even put them up temporarily in a motel. Transportation is another problem: some workers don’t have cars or are squeezed too much by current gas prices. “We have about five employees right now that we carpool to work,” she says.